Ms. Jackson has over 18 years of experience in training delivery, design and development with extensive experience working with clients at all levels of the federal government. She has supported projects at the Department of Justice, Department of Transportation, and the Department of Health and Human Services. She has worked as a training facilitator, instructional systems designer, and project manager. Prior to consulting, Ms. Jackson worked as an educator for Richmond City and Fairfax County Public Schools as well as a lead trainer for the American Red Cross.

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She holds BS in Administration of Justice from Virginia Commonwealth University and M.Ed. from Virginia State University.